Refund policy

Returns & Replacements

We want you to love what you receive from Shisha Clothing.

If your order arrives damaged, defective, or with a printing error, we'll happily send you a free replacement. To help us process your request quickly, please contact us within 7 days of delivery and provide:

  • An unboxing video
  • Clear photos of the product
  • Photos of the packaging

Since every t-shirt is specially made to order, we are unable to accept returns or exchanges for incorrect size selection or change-of-mind purchases. To help you choose the perfect fit, we have provided our size chart in multiple places across the store, including product images, the size selection section, and a dedicated size guide page.

How to Request Support

You can:

Please include your order number and relevant photos/videos when reaching out.

Refunds

If a replacement cannot be provided, a full refund will be issued to your original payment method within 5–7 business days.

Please note:

  • Worn, used, or washed products are not eligible for replacement or refund.